Services
Operations Manuals
Very few businesses are turnkey, but a comprehensive operations manual can get you pretty close. When you’re ready to sell your business, or turn it over to the next in line, make sure it comes with the directions to keep it running and successful long after your departure.
Transition Planning
It’s always tough losing a key employee. It’s worse when the transition creates additional instability. If the changing of the guard isn’t smooth, other employees lose confidence and operations can waver. With strategically created SOPs and employee “turnover binders,” we can help make sure an employee moving on is a speed bump instead of a train wreck.
Fractional Back Office Administration
Traditional ERPs (Enterprise Resource Portals) are beyond the budget of most small companies. The functionality of these systems is also usually beyond the needs. We can help you build and implement a version of your own ERP that’s sized and priced for small business.
Other Services
Copy Writing & Editing
The right sales and marketing copy can be the difference between a casual lead and a new customer. And if you’re not creating meaningful connections with your customers, they will find a partner who does. We can help you craft and hone your message so it resonates to the tune of the relationships you want to build.
IT Troubleshooting & Support
Employees spend an average of 2 weeks each year trying to solve their own IT issues. Most likely that’s not what you hired them to do, nor what they’re good at. We can help you set up, maintain, and troubleshoot basic IT systems, platforms, and hardware to keep your team focused on what they do best.
Data Analytics
Every business is drowning in data. But if you don’t know how to organize and interpret what you have, it’s worthless. We can help you slice, dice, and visualize any data from any source to tease out just the nuggets you need.
Project Management
Plan. Facilitate. Hold accountable. It’s PM 101, but too many employees are thrown into this role without the training, resources, or agency to make a project successful. We have experience and expertise in managing projects across the spectrum. From HR to Finance to IT, we can help guide the right people and resources to make your project a success.
Project Recovery
Did a project go off the rails? Was the project manager’s vision of success more like a hallucination? We can help get it back on track and work it to completion, regardless of how far gone it might seem.